I’m a designer, user researcher, and writer living in San Francisco. I’m passionate about understanding people—whether to design products for them or to tell their stories. Trained at Stanford as an engineer and a human-centered designer, I’ve collaborated on two books (Creative Confidence by Tom & David Kelley and The Man Who Lied to His Laptop by Clifford Nass with myself) and have designed desktop, web, and mobile interfaces for team collaboration software and interactive whiteboard technology.
My skills include user experience (UX), user research, storytelling, asking good questions, and getting things done. I’m an expert communicator and facilitator of design thinking and innovation methods. I excel at synthesizing and conveying insights and stories, and I thrive on highly collaborative teams and in dynamic environments.
As a designer, I strive to work on meaningful products. And I use my communication skills to write about design because I have a deep belief in storytelling. I believe in its ability to inspire creativity and to spread the mindsets and toolsets that can empower people to make their dent in the universe.
My interests of the moment include making slaw in a myriad of ways, gift-wrapping as a creative outlet, substantive self-help books, and using habit-formation psychology to overturn my aversion to jogging and run a 10K. You can see what visually is tickling my fancy on my Instagram feed and can connect with me on LinkedIn.